Frequently Asked Questions

How do I resend my account verification link for a new account?

If you have lost your account verification email, you will need to enter your email and password in the login screen and click the ‘Sign In’ button. After clicking the ‘Sign In’ button, the ‘Resend verification email?’ button will be displayed. Click on this and you will be brought to the resend verification link page. On this page you will be able to click the ‘Resend verification email’ button to receive another verification email.

Why am I not getting any confirmation and/or forgotten password emails?

If you do not receive the confirmation or forgotten password message within a few minutes of signing up or requesting a password reset, please check your Spam/Junk folder just in case the confirmation or reset password email got delivered to there instead of your inbox.