Frequently Asked Questions
How do I resend my account verification link for a new account?
If you haven’t received your account verification email, follow these steps:
- Go to https://portal.medialiteracylab.org.au/login and enter your username (or email address) along with your password.
- Click on ‘Sign In’ to proceed to the ‘Check Email’ page.
- If you still haven’t received the verification email in your inbox, click on the ‘resend the email again’ link.
- Please allow a few minutes for the system to process this action.
Why am I not getting any confirmation and/or forgotten password emails?
If you do not receive the confirmation or forgotten password message within a few minutes of signing up or requesting a password reset, please check your Spam/Junk folder just in case the confirmation or reset password email got delivered to there instead of your inbox.